An Integrated Technology Company
Privacy Statement
Redtail Technology Privacy Statement:
Redtail Technology has created this privacy statement ("Statement") in order to
demonstrate our commitment to customer privacy. Privacy on the
redtailtechnology.com web site (the "Site") is of great importance to us.
Because we gather important information from our visitors and customers, we
have established this Statement as a means to communicate our information
gathering and dissemination practices. We reserve the right to change this
Statement.
Collected Information:
We require customers who register to use the services ("Services") offered on
our Site to give us contact information, such as their name, company name,
address, phone number, and e-mail address, and financial qualification and
billing information, such as billing name and address, credit card number, and
the number of users within the organization that will be using the Services. At
the time you express interest in attaining additional information, or when you
register for the service, we may also ask for additional personal information,
such as title, department name, fax number, or additional company information,
such as annual revenues, number of employees, or industry. Customers can opt
out of providing this additional information by not entering it when asked.
Customers can update or remove their personal information at any time by
logging into the Website and editing their Personal Information within the
Manage Your Account Section. Customers can view their updated profile to
confirm their edits have been made.
Redtail Technology uses the information that we collect to set up Services for
individuals and their organizations. We may also use the information to contact
customers to further discuss customer interest in our company, the Services
that we provide, and to send information regarding our company or partners,
such as promotions and events. Customers are invited to receive an email
newsletter by providing an email address. Customer email addresses and any
personal customer information will not be distributed or shared with any third
parties. Customers can opt out of being contacted by us, or receiving such
information from us, at any time by sending an email to
support@redtailtechnology.com. Separately, customers are also asked to provide
an email address when registering for the Service, in order to receive a
username and password. We may also email information regarding updates to the
Service or company, and will send a Customer Newsletter. Again, email will not
be distributed or shared and customers can opt out of receiving any
communication by emailing support@redtailtechnology.com at the time it is
distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as
provided for in the Redtail Technology Terms of Use, we do not disclose to any
third-party the information provided. All financial and billing information
that we collect through the Site is used solely to check the qualifications of
prospective customers and to bill for Services. This billing information is not
used by Redtail Technology for marketing or promotional purposes. Redtail
Technology uses a third-party intermediary to manage the credit card
processing. This intermediary is solely a link in the distribution chain, and
is not permitted to store, retain, or use the information provided, except for
the sole purpose of credit card processing. Other third parties, such as
content providers, may provide content on the web Site but they are not
permitted to collect any information nor does Redtail Technology share any user
information with these parties.
Customers of the Service will be using the Site to host data and information
("Data"). Redtail Technology will not review, share, distribute, print, or
reference any such Data except as provided in the Redtail Technology Terms of
Use, or as may be required by law. Individual records may at times be viewed or
accessed only for the purpose of resolving a problem, support issue, or
suspected violation of the Terms of Use, or as may be required by law. Of
course, customers are responsible for maintaining the confidentiality and
security of their user registration and password.
Redtail Technology may also collect certain information from visitors to and
customers of the Site, such as Internet addresses. This information is logged
to help diagnose technical problems, and to administer our Site in order to
constantly improve the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from our
visitors and customers and provide such information to third parties.
Cookies:
When you interact with the Redtail Technology Website we strive to make that
experience easy and meaningful. When you come to our Web site, our Web server
sends a cookie to your computer. Cookies are files that Web browsers place on a
computer's hard drive and are used to tell us whether customers and visitors
have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize
your browser. Unless you choose to identify yourself to Redtail Technology,
either by responding to a promotional offer, opening an account, or registering
for a 30-day Test Drive, you remain anonymous to Redtail Technology. Cookies
come in two flavors: session and persistent-based. Session cookies exist only
during an online session. They disappear from your computer when you close your
browser software or turn off your computer. Persistent cookies remain on your
computer after you've closed your browser or turned off your computer. They
include such information as a unique identifier for your browser.
Redtail Technology uses session cookies containing encrypted information to
allow the system to uniquely identify you while you are logged in. This
information allows Redtail Technology to process your online transactions and
requests. Session cookies help us make sure you are who you say you are after
you've logged in and are required in order to use the Redtail Technology
application. Redtail Technology uses persistent cookies, that only Redtail
Technology can read and use, to identify the fact that you are a Redtail
Technology customer or prior Redtail Technology Website visitor (whatever the
case may be). We are especially careful about the security and confidentiality
of the information stored in persistent cookies. For example, we do not store
account numbers or passwords in persistent cookies. Users who disable their Web
browsers' ability to accept cookies will be able to browse our Website but will
not be able to successfully use our service.
Third-Party Sites:
The Site contains links to other web sites. Redtail Technology is not
responsible for the privacy practices or the content of these other web sites.
Customers and visitors will need to check the policy statement of these others
web sites to understand their policies. Customers and visitors who access a
linked site may be disclosing their private information. It is the
responsibility of the user to keep such information private and confidential.
Security:
Our Site has security measures in place to help protect against the loss,
misuse, and alteration of the Data under our control. When our Site is accessed
using Netscape Navigator, or Microsoft Internet Explorer versions 5.0 or
higher, Secure Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that Data is safe,
secure, and available only to you. Redtail Technology also implements an
advanced security method based on dynamic data and encoded session
identifications, and hosts the Site in a secure server environment that uses a
firewall and other advanced technology to prevent interference or access from
outside intruders. Finally, Redtail Technology provides unique user names and
passwords that must be entered each time a customer logs on. These safeguards
help prevent unauthorized access, maintain data accuracy, and ensure the
appropriate use of Data.
Opt-Out Policy:
Redtail Technology offers its visitors and customers a means to choose how we
may use information provided. If, at any time after registering for information
or ordering Services, you change your mind about receiving information from us
or about sharing your information with third parties, send us a request
specifying your new choice. Simply send your request to
support@redtailtechnology.com.
Correcting & Updating Your Information:
If customers need to update or change registration information they may do so
by editing the user or organization record. To update a User Profile, Billing
Information or to discontinue the Service and to have Data returned log on to
Redtail Technology and select Manage My Account. You can also email
support@redtailtechnology.com.
Additional Information:
Questions regarding this Statement or the practices of this Site should be
directed to Redtail Technology's Security Administrator by e-mailing such
questions to security@redtailtechnology.com.
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