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Last Updated: March 16, 2009
Application
Architecture
Application security starts at every line of code we write.
From the moment we started building Redtail every care was taken to write a
secure and compliant solution. We use technologies from Microsoft such as the
.NET Framework and SQL Server 2000 and 2008. Additionally we prevent deletes
from occurring by implementing archival based scripting that appears to remove
your data but instead “hides” it from your databases.
Class A
Data Centers
Redtail owns and maintains its own equipment, co-located at
two Class A data center facilities, one in Sacramento, CA and the other in
Dallas, TX. You can read more about our primary facility in Sacramento
here.
Backups of
Your Data
All of our data, which means your data as well, is backed up
nightly in two geographically distinct locations simultaneously. Additionally
we perform 30 minute transactional backups throughout the day. This means the
risk to you actually “losing” data while using our services is near zero. We
can also perform full backup recovery in the event of a system-wide emergency.
Our platform is also fully redundant and we utilize mirrored drives for all
data storage. So if a piece of hardware were to fail on our side your data will
not be lost and the platform will not go down. We stand behind our promise of
99% uptime. You can get a current platform system status
here.
Firewall and Intrusion Detection
We utilize the latest in Internet Firewall and Intrusion
detection systems from Cisco. And our security systems are independently
monitored by third-parties to further ensure the security of your data.
SSL
Security
Redtail uses 128-bit encryption from GeoTrust, one of the
largest and most reputable provides of SSL security in the world. And our
encryption keys are replaced annually (not just renewed) to provide even more
security.
Questions?
It is our goal to make our security practices easy to
understand. If you have questions, concerns or if you would like more detailed
information, please email us at support[at]redtailtechnology.com
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